MEDCARE
Quality
All Medcare products are examined for quality inspection before shipment and all irregularities are reported back to Quality Department, documented and improved for further excellence in deliveries.
Complaints are assessed according 8D model as below

D-1: Create a Team

D-2: Problem Description

D-3: Interim Measure

D-4: In-depth Analysis of Problem

D-5: Corrective Action Development

D-6: Corrective Action Implementation

D-7: Preventive Action

D-8: Congratulate the Team and Follow-up